Writer Inc.

Writer Inc.

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Incident history

Mar 2026 - May 2026

May

May 04

4:47 PM - 4:50 PM UTC (3min duration)

US API Down

The issue affecting our API services has been resolved. All systems are now operating normally. We apologize for any inconvenience this may have caused.

2 updates
Impacted:
US-1-API

April

No incidents reported

March

Mar 31

8:52 PM - 9:33 PM UTC (41min duration)

writeragent-down

The issue affecting WRITER Agent has been resolved. All systems are now operating normally. We apologize for any inconvenience this may have caused.

3 updates
Mar 18

12:03 PM - 2:01 PM UTC (1h 58min duration)

Repeated Connector Configuration Prompts

The issue affecting connector authentication has been resolved. All systems are now operating normally. We apologize for any inconvenience this may have caused.

2 updates
Mar 10

2:43 PM - 3:17 PM UTC (34min duration)

Writer Agent SEV1 Outage (DB Lock Contention During Migration)

The issue affecting WRITER Agent has been resolved. All systems are now operating normally. We apologize for any inconvenience this may have caused.

4 updates
Mar 09

5:35 PM - 7:35 PM UTC (2h duration)

Writer Down

Service has recovered.

3 updates
Mar 02

4:32 PM - Mar 3 3:45 PM UTC (23h 12min duration)

Palmyra Vision down through public api requests

We have pending fixes to prevent an edge case where the Vision model would return an error code. We are monitoring for future occurrences and will have a fix deployed shortly.

4 updates